ONLINE SERVICES

Our best-of-breed, online services give you access to the most powerful technology in the travel industry. By employing one of our preferred online booking solutions, you can easily pre-program your corporate travel policies and instantly gain greater control of your corporate travel program. Online booking gives you the freedom to make travel arrangements that best fit with your busy schedule. Yet, unlike other online portals available to the general public, our booking solutions give you access to professional travel searches and services, and ensure compliance with corporate policies.

Although we can implement and support any online booking solution, we recommend the use of either Cliqbook or RESX to support your travel needs as well as your corporate travel policies and procedures.

Cliqbook and RESX provide the following advantages:

Travelers can book reservations 24/7
Lower transaction fees
Simultaneously search for air, car and hotel availability
Preferred vendors can be pre-programmed into the site
Greater control over traveler preferences and options
Comprehensive fare search, including discount and airline websites
Two year archives for itineraries
Searches for web fares
Provides estimated total cost of the trip, including air, car and hotel
Travel templates
Ability to make reservations for more than one traveler at a time

FULFILLMENT

Our corporate fulfillment systems provide Andavo Travel clients with greater flexibility and control of your corporate travel processes. We provide several fulfillment services that result in reduced costs, streamlined reporting, and unmatched customer service and support.

Our basic fulfillment services include:

24/7 customer service via email, live online or phone by Andavo Travel
Mid-office quality control
Email notification and wireless communication of schedule changes
Exchanges, voids and refunds
Account management services
Customized reporting
Electronic or paper distribution
Non-refundable e-ticket tracking
International rate desk faring